Posting says: “nure recognition for long-term team members Clear escalation paths — you always know who to go to Work Environment 100% remote — work from home U.S.-based company with structured operations Stable, long-term account placements (not gig-styl”
Working hours in Lagos
No hours requirement stated
Pay
Not posted
Read from the listing itself, not guessed. “Remote” does not always mean any country, so confirm with the recruiter.
About the role
HelpSquad is a remote provider supporting U.S. based dental offices and orthodontic practices. This role owns administrative support in dental and orthodontic operations, including front desk duties, scheduling, patient coordination, and revenue cycle tasks.
What you'll do
Handle incoming calls, schedule and confirm appointments, and manage reminders
Assist with new patient registration and maintain accurate patient records
Coordinate provider schedules, consultations, and follow up visits
Verify dental insurance eligibility, benefits, and assist with estimates
Submit dental claims, monitor statuses, and support accounts receivable
Support treatment plan coordination and communication between patients, providers, and staff
What they're looking for
Hands-on experience in a dental office or orthodontic practice
Experience in front desk, scheduling, insurance verification, or billing
Familiarity with dental practice management systems (Dentrix, Eaglesoft, Open Dental, Curve Dental, Ortho2, Cloud 9, etc.) is a plus
Experience using dental insurance portals and communicating with U.S. providers preferred
Strong written and spoken English and professional patient communication
Ability to work independently in a remote environment and manage multiple tasks
For applicants in Nigeria
The listing states a remote role supporting U.S. based practices; it does not specify Nigeria-specific eligibility, timezone, or work authorization requirements beyond remote, so confirm before interviewing
The listing does not state a timezone requirement; confirm before interviewing
The listing does not state pay currency or range; confirm before interviewing
The listing does not specify visa or work authorization details; confirm before interviewing
Summarized by RemoteWork from the original listing. Always confirm details on the employer’s page.
Ready to apply?
Your application goes straight to HelpSquad, on their own hiring page.
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