NerdioCustomer Account Manager - EMEA
Posted
Can you do this job from Nigeria?
First seen today
You can apply from Nigeria. The listing names Nigeria directly.
- Where it can be done from
- 12 countries, including NigeriaPosting says: “Remote - 22 countries”
See all 12 countries
Nigeria, UK, Germany, France, Spain, Portugal, Netherlands, Poland, Ireland, Israel, Kenya, South Africa
- Working hours in Lagos
- No hours requirement stated
- Pay
- Not posted
Read from the listing itself, not guessed. “Remote” does not always mean any country, so confirm with the recruiter.
About the role
Nerdio specializes in simplifying Microsoft cloud and end user computing for organizations worldwide. In this role you own the full post sale relationship for a book of Corporate accounts, focusing on value realization, health, renewals, and expansion opportunities.
What you'll do
- Own the strategic customer relationship post sale for corporate accounts.
- Lead onboarding and adoption planning with internal teams to accelerate value delivery.
- Deliver Executive Business Reviews to align roadmap and stakeholders.
- Monitor account health using data signals and coordinate mitigations.
- Identify and route qualified expansion opportunities with the Account Executive.
- Own the renewal motion and drive value to signatures.
What they're looking for
- 2-4 years in a customer success or account management role in technology.
- Experience managing customer relationships end to end, including onboarding, renewals, and escalations.
- Proven ability to facilitate executive business reviews and build relationships with VP level stakeholders.
- Strong forecasting skills and understanding of account health metrics.
- Proficiency with CRM tools and ability to articulate a technical value proposition.
- Comfort with using AI tools to enhance account research, prep and reporting.
For applicants in Nigeria
- The listing shows a remote role but provides a long global location list; confirm whether Nigeria is eligible before applying.
- Timezone expectations are not stated; confirm during interview if required for collaboration with teams.
- Compensation details such as pay currency or range are not specified; confirm during interview.
Source: Himalayas
Summarized by RemoteWork from the original listing. Always confirm details on the employer’s page.
Perks & benefits
What this listing says it offers, and who each perk covers. Perks limited to US or EU employees often do not reach contractors or people hired through an employer of record, which is how many hires from Nigeria are paid.
