Sales Manager - BNPL

About the role

PalmPay operates BNPL services across partner stores. This role manages BNPL sales promoters, ensures targets are met, and coordinates with underwriting, verification, and collections to enable smooth approvals, disbursement and onboarding.

What you'll do

• Supervise and monitor BNPL sales promoters across partner stores.
• Drive daily, weekly and monthly financing sales targets and conversion rates.
• Ensure complete and accurate KYC documentation from promoters.
• Review applications before submission to minimize rejection rates.
• Handle escalated customer issues on eligibility, repayment and financing terms.
• Liaise with underwriting and verification teams to resolve pending applications.
• Track promoter performance, approval rates, and store level issues.
• Oversee device display standards and stock rotation in partner stores.
• Maintain strong relationships with store managers and conduct coaching and field support.
• Prepare and submit daily sales and operational reports.

What they're looking for

• HND or BSc in Business, Marketing or a related field.
• 2-3 years’ experience in sales supervision in telecom, BNPL, fintech or FMCG preferred.
• Strong understanding of customer onboarding, KYC and credit processes.
• Demonstrated leadership experience managing field teams.
• Excellent communication and customer service skills.
• Good analytical and reporting abilities and willingness to work across multiple store locations.

For applicants in Nigeria

• Location is Ekiti, Nigeria; the listing indicates in Nigeria eligibility.
• The listing does not state a timezone requirement; confirm before interviewing.
• The listing does not specify contractor vs employee status; confirm during interview.
• Salary is listed as 140,000 NGN plus uncapped sales commission.
• Pay currency is NGN; no other currency information provided.