Senior Solutions Engineer

About the role

The company provides identity verification solutions and serves enterprise customers globally. This role owns post sales technical engagements, guiding integrations from kickoff to go-live and ensuring ongoing health as the platform evolves.

What you'll do

• Guide end to end integration of Incode's platform, SDKs, and APIs from kickoff to go-live
• Train customer technical teams and translate use cases into platform integrations
• Provide technical guidance on web application architectures when needed
• Assess feature requests and collaborate with internal teams to deliver selected items
• Act as advanced escalation point for live integrations and drive fixes
• Mentor fellow engineers and contribute to documentation and internal tooling

What they're looking for

• 5+ years in a customer facing technical role in enterprise SaaS
• Advanced JavaScript/TypeScript, HTML, CSS with experience in React or similar frameworks
• Strong REST API and webhook integration skills with debugging tools
• Experience integrating third party web SDKs and knowledge of web security concepts
• Proficiency with Git and modern JavaScript toolchains
• Professional fluency in English and Spanish, willingness to travel

For applicants in Nigeria

• The listing only states Remote and does not specify a region or time zone; confirm eligibility before interviewing
• Timezone expectations are not stated; confirm during the interview process
• The listing does not specify contractor vs employee status
• The listing does not state pay currency or salary range
• Visa or work-authorization notes are not provided; confirm work eligibility during interviewing