Remote Technical Customer Support - QA and Game Dev - 6/26
Posted
Can you do this job from Nigeria?
First seen today
You can apply from Nigeria. The listing names Nigeria directly.
- Where it can be done from
- Nigeria, Brazil, Mexico, PhilippinesPosting says: “Remote - 8 countries, including Nigeria”
- Working hours in Lagos
- No hours requirement stated
- Pay
- Not posted
Read from the listing itself, not guessed. “Remote” does not always mean any country, so confirm with the recruiter.
About the role
ModSquad provides customer experience services including support, moderation, and community management for global brands. This role owns technical customer support for a developer platform, with focus on game development and QA processes, on a 24/7 schedule requiring at least 20 hours per week.
What you'll do
- Provide T1 and advanced technical support to customers on a developer platform
- Apply knowledge of game engines, QA processes, and testing methodologies relevant to game development
- Assist with digital marketplace platforms and CRM systems such as Salesforce
- Gather and analyze technical data to resolve issues and improve workflows
- Collaborate with teams on moderation and safety for digital content
What they're looking for
- Technical customer support experience and strong English fluency
- Familiarity with game development, game engines, or gaming industry knowledge
- Experience with Salesforce or other CRMs and quality assurance/testing methodologies
- Ability to analyze technical data and understand scripting or programming concepts
- Strong attention to detail and comfort working in a remote, 24/7 schedule
For applicants in Nigeria
- The listing states Nigeria as a listed location, so Nigeria-based applicants may apply
- Time zone expectations are not explicitly stated; confirm during interview process
- Pay currency and pay range are not specified in the listing
Source: Himalayas
Summarized by RemoteWork from the original listing. Always confirm details on the employer’s page.
Perks & benefits
What this listing says it offers, and who each perk covers. Perks limited to US or EU employees often do not reach contractors or people hired through an employer of record, which is how many hires from Nigeria are paid.
