“You can work remotely with discipline, your working day overlaps substantially with Central European Time, and you are willing to travel to customers and industry events.”
Pay
Not posted
Read from the listing itself, not guessed. “Remote” does not always mean any country, so confirm with the recruiter.
About the role
Kaiko Systems is a Berlin based technology company that digitalises how the world’s merchant fleet stays safe and seaworthy. This role owns live customer accounts, maintains the relationship throughout the year, and drives product usage and growth across the fleet.
What you'll do
Own a portfolio of live accounts and be the primary contact for each customer
Prepare and conduct business reviews with measurable outcomes
Keep account records up to date including ARR, key contacts, and risks
Identify expansion opportunities and coordinate with the Account Executive for commercial steps
Proactively flag and address issues before they escalate
Provide feedback to product and leadership based on customer needs
What they're looking for
At least 2 years in account management, customer success or similar roles with named accounts
Comfort with commercial conversations, renewals, price increases, and expansions
Experience working with technical teams and translating usage data into actions
Strong data mindset, able to build and present usage metrics and health signals
Organised across multiple accounts with reliable follow ups and renewal tracking
Maritime, logistics, industrial or other complex B2B experience is a plus; fluent English; additional languages helpful
For applicants in Nigeria
Remote work is possible; the listing states worldwide eligibility
The listing notes overlap with Central European Time; confirm timezone expectations before interviewing
The listing does not specify pay currency or salary range
Summarized by RemoteWork from the original listing. Always confirm details on the employer’s page.
Ready to apply?
Your application goes straight to Kaiko Systems, on their own hiring page.
Discover how Kaiko Systems revolutionizes maritime operations with AI-driven inspections, real-time analytics, and seamless ship-to-shore communication.
