Read from the listing itself, not guessed. “Remote” does not always mean any country, so confirm with the recruiter.
About the role
MasAlto Capital lists Executive Concierge duties with a fully remote, freelance, full time arrangement. The role supports guests from initial inquiry through stay, delivering professional, proactive service in a hospitality context.
What you'll do
Respond to guest inquiries via email, phone, chat, and ticket systems using tools like Aircall, Guesty, and HubSpot
Provide reservation information, assist with modifications and cancellations, and guide guests through booking processes
Share local recommendations and coordinate with internal teams to fulfill guest requests
Maintain accurate records and communications in CRM systems and project tools
Contribute to KPIs related to guest satisfaction and service quality
What they're looking for
Experience in hospitality, corporate housing, reservations, or concierge services
Excellent written and verbal communication skills
Strong customer service and problem-solving abilities
Proficiency with Google Workspace, HubSpot, CRM systems, and online tools
Strong organizational skills and attention to detail
Ability to work rotating schedules including weekends and holidays and to operate remotely
For applicants in Nigeria
The listing states Remote work from home; location is remote, but does not specify Nigeria eligibility. Confirm before interviewing.
Timezone expectations are not specified in the listing. Confirm during interview process.
Pay currency or range is not specified. Confirm compensation details with the recruiter.
Contract type is freelance, full time; work arrangement is remote. Visa or work-authorization notes are not provided.
The listing does not state explicit country restrictions beyond remote work. The board should classify this as open to Nigeria with confirmation needed.
Summarized by RemoteWork from the original listing. Always confirm details on the employer’s page.
Ready to apply?
Your application goes straight to MasAlto Capital, on their own hiring page.
Taking businesses beyond We partner with tech and sustainable hospitality projects. MasAlto Capital is a family office driven by our values: Humility, creativity, and sustainability. We partner with forward-thinking companies that dare to transform our world for the better. Led by serial entrepreneur Vladimir Suarez, we have the knowledge, insight, and experience to help entrepreneurs […]
