Lead, Merchant & Redemption Operations

About the role

The role owns both sides of the redemption loop for Bvndle, covering merchant network growth and redemption demand. It reports into the Lead, Sales Partnership Redemption and drives a unified operating rhythm to scale redemptions and merchant coverage while governing funding and risk.

What you'll do

• Lead the monthly redemption ramp from 10M to 45M+ BC during Aug-Dec 2026 toward a 40M/month target.
• Drive universal Bvndle card issuance and convert it into habitual card-based payments.
• Build out the merchant network to 1,000 priority-category locations and manage merchant enablement at outlets.
• Oversee the 1% coin-funding model and weekly funding versus redemption reconciliations.
• Govern risk across redemption liability, funding margins, and messaging clarity at point of sale.
• Lead and develop the Merchant Acquisition Redemption team, establishing onboarding, activation and reporting targets.

What they're looking for

• 5-8+ years in merchant partnerships, trade or loyalty/payments roles, with at least 2 years in a leadership position.
• Track record delivering revenue or volume targets end-to-end with budget or P&L exposure.
• Experience managing multi-workstream programmes with a fixed reporting cadence.
• Comfort with financial governance, funding models and budget reconciliation alongside commercial delivery.
• Experience in fintech, loyalty, retail or fast-growing consumer platforms in Nigeria is an advantage.

For applicants in Nigeria

• The listing indicates Nigeria as the location; role is within Ikoyi, Lagos, Nigeria and references Nigerian currency (₦).
• Timezone expectations are not explicitly stated; confirm during interview.
• Pay currency appears to be Nigerian naira (₦); specific range not provided in the listing.
• The listing does not specify contractor vs employee status; confirm during interview.