Guest Experience Expert

About the role

The Marriott International guest experience role focuses on delivering a memorable stay by handling a range of guest services, operational needs, and local area highlights. This position involves moving around the property, assisting guests with luggage, and supporting service elements to ensure a smooth experience from check-in to departure.

What you'll do

• Assist guests with loading and unloading vehicles and transporting luggage to and from rooms or bell areas
• Address guest requests and complete required reports as part of the guest experience
• Provide information about local area highlights and assist guests during their stay
• Maintain professional appearance and adhere to company policies and procedures
• Move about the property and perform tasks that may require lifting or pushing objects

What they're looking for

• High school diploma or GED equivalent
• No related work experience required
• Ability to stand, walk, and move for extended periods and lift up to 50 pounds without assistance
• Willingness to perform hands-on tasks and work in a guest-focused environment
• Professional appearance and ability to follow policies and procedures

For applicants in Nigeria

• The listing states this position is for Nigerian (local) applicants only
• Timezone expectations are not specified in the listing; confirm during interview
• Contract type not specified; the listing does not indicate whether employees or contractors are used
• Pay currency or range is not provided in the listing
• Visa or work-authorization notes are not specified beyond local eligibility