Delivery Director - OP01904-00

About the role

Dev.Pro is a US-based outsourced software development company with a remote-first model operating across 55+ countries. This Delivery Director role leads delivery operations, ensures client satisfaction, and drives process improvements for multiple major accounts in FinTech, Retail, and Hospitality.

What you'll do

• Lead delivery for major client accounts and ensure high quality, timely solutions
• Align with clients on outcomes, monitor satisfaction, and manage escalations
• Propose and implement process, tooling, and capability improvements
• Maintain senior client relationships and identify opportunities within accounts
• Support revenue and margin planning, resource utilization, and cost alignment
• Collaborate with CTO and Marketing to promote new technical offerings

What they're looking for

• 10+ years of project and program management in software or IT services
• Experience managing 100-150+ people and $10-15M annual budgets across teams
• Leadership, stakeholder management, and executive communication skills
• Advanced knowledge of SDLC, project delivery metrics, and profitability targets
• Operational delivery management experience and ability to design scalable systems
• Pre-sales participation and ability to support upselling and client proposals

For applicants in Nigeria

• The listing does not specify a timezone requirement or country restrictions beyond a global remote model; confirm interview expectations if timezones are a consideration.
• The listing mentions a remote-first environment but does not state contractor vs employee status; confirm during interview.
• Pay currency or range is not stated; confirm compensation details during the interview process.
• No visa or work-authorization notes are provided; confirm eligibility if needed.