Customer Success Manager (Individual Contributor)
Posted
Can you do this job from Nigeria?
First seen today
You can apply from Nigeria. The listing names Nigeria directly.
- Where it can be done from
- 8 countries, including NigeriaPosting says: “Remote - 20 countries, including Nigeria”
See all 8 countries
Nigeria, Spain, Portugal, Brazil, Mexico, Philippines, Kenya, South Africa
- Working hours in Lagos
- No hours requirement stated“Location: 100% Remote (Global) - Preference: Latin America, South Africa, Europe Timezone / Hours: US Business Hours (EST/PST) Engagement Type: Full-Time Independent Contractor 🚀 The Vision: Building the Operating System for Product Creatio”
- Pay
- Not posted
- Hinted in the posting
- contractor
Read from the listing itself, not guessed. “Remote” does not always mean any country, so confirm with the recruiter.
About the role
The Studio builds a modern operating system for product creation and on demand manufacturing. This role owns the post sales relationship, guiding clients through product development and custom manufacturing while coordinating with design teams and factory partners.
What you'll do
- Own end-to-end onboarding and post-sales experience for new clients
- Coordinate between clients, design specialists, and factory/sourcing teams
- Monitor project progress and proactively unblock delays across stakeholders
- Provide consultative product feedback on fabrics, garments, and technical specs
- Identify expansion opportunities and collaborate on upsell with design teams
- Maintain portfolio health with clean notes and production metrics in HubSpot
What they're looking for
- 3+ years in Customer Success, Account Management, or client-facing roles
- Strong empathy and ability to guide novices and experienced buyers
- Experience coordinating cross-functional projects involving multiple parties
- Proactive problem-solving and ownership mindset
- Ability to identify expansion opportunities and drive timely solutions
- Technical CRM fluency, especially with HubSpot or similar tools
For applicants in Nigeria
- The listing states Global Remote with preference for certain regions; Nigeria is named in the location list, so eligibility appears open but confirm during interview.
- Time zone expectation noted as US Business Hours; confirm exact alignment for Nigeria if interviewed.
- Engagement type is Full-Time Independent Contractor; confirm whether contractor or employee status applies in Nigeria.
- Pay currency or range is not specified in the excerpt; confirm compensation details during interview.
- The listing does not mention visa or work-authorization specifics beyond remote work; verify requirements if applicable.
Source: Himalayas
Summarized by RemoteWork from the original listing. Always confirm details on the employer’s page.
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