Collections Officer

About the role

PalmPay is a pan-African fintech company focusing on payments and transfers. The role owns end to end collections of outstanding overdrafts and negotiating payment solutions with clients to recover funds.

What you'll do

• Review the company debtor list and identify overdue accounts
• Contact customers to inform them of overdue bills and negotiate payment options
• Suggest and arrange suitable payment plans and monitor progress
• Maintain accurate payment records and prepare financial statements as needed
• Prepare final notices and, when necessary, initiate legal actions to recover debts
• Respond to customer queries and coordinate with lawyers or agencies to facilitate payments

What they're looking for

• OND, HND or BSc in accounting, business management or a related field
• Excellent negotiating and communication skills
• Knowledge of state debt collection laws and accounting procedures
• Experience with office and accounting software and strong attention to detail
• Patience, resilience and prior experience as a collections officer is preferred

For applicants in Nigeria

• Location listed as Ikeja, Lagos State, Nigeria; onsite contract role
• The listing does not specify timezone requirements; confirm during interview
• Salary is stated as 80,000 NGN basic plus 50,000 NGN KPI based
• The listing does not state visa or work authorization notes
• The listing indicates Nigeria based eligibility