The company builds financial planning and advisory software for financial professionals. This role owns the client success coaching program, focusing on onboarding and increasing adoption of the eMoney platform through consultative, scalable learning initiatives.
What you'll do
Deliver consultative coaching to guide users through a customized onboarding program
Execute onboarding plans, monitor progress and adjust topics as needed
Maintain knowledge of key features for new clients and encourage program completion
Proactively re-engage users to boost system usage and retention
Communicate with users to keep them on track and expand product knowledge
Collaborate on onboarding for large enterprise clients and maintain department documentation
What they're looking for
Bachelor’s degree or equivalent work experience
2+ years in software training or software consultancy in FinTech with adult learning focus
Working knowledge of learning management systems and e-learning tools
Knowledge of financial advisory services and financial terms
Strong communication, organizational, and interpersonal skills
For applicants in Nigeria
The listing states Remote as the location; it does not specify additional region restrictions for Nigeria. Confirm during interview.
The salary is listed as 65,000 to 85,000 USD; currency for Nigeria is not stated. Confirm pay currency and local tax implications in interview.
Vendor notes do not specify visa or work-authorization requirements for Nigeria. Confirm eligibility during interview.
Summarized by RemoteWork from the original listing. Always confirm details on the employer’s page.
Ready to apply?
Your application goes straight to eMoney Advisor, on their own hiring page.