Training Manager

About the role

Radisson Hotel Group is a global hospitality company. This role owns learning and development for the Benin City property, aligning training with guest service, revenue, and operational goals while supporting growth and performance across the team.

What you'll do

• Lead learning and development initiatives for the property and ensure adherence to standards.
• Manage the L D budget and training plan in collaboration with the management team.
• Coordinate training life cycles, coaching, and problem resolution with stakeholders and HR partners.
• Develop strategies with identified L D metrics, review reports, and drive initiatives to meet targets.
• Ensure compliance with legislation and audit requirements for training activities.
• Secure ITF approvals for organizational training plans and rebates where applicable.

What they're looking for

• Proven HR experience with strong problem solving abilities.
• Excellent managerial skills with a hands on approach and lead by example mindset.
• Commitment to guest service and hospitality industry passion.
• Creative thinker able to offer practical training solutions and recommendations.
• Strong IT systems familiarity and effective communication skills.
• Ability to work in a fast paced environment and collaborate with multiple stakeholders.

For applicants in Nigeria

• The listing states Benin City, NG as the location; it does not specify remote or on site beyond the property role.
• Timezone expectations are not stated; confirm during interview if necessary.
• The listing does not specify contractor vs employee status; clarify during interview.
• Pay currency or salary range is not provided; clarify in the interview process.