Sales Team Lead - State Business (Ebonyi, Edo, Ekiti, Akwa - Ibom, Anambra)

We are seeking a dedicated and results-oriented Sales Team Lead to drive performance and growth at our Ebonyi, Edo, Ekiti, Akwa - Ibom, Anambra Business Units.

Develop and implement effective strategies for initiating new mandates while overseeing a team dedicated to executing sales objectives. The focus will be on fostering both customer acquisition and retention by leveraging internal and external data to achieve optimal outcomes.

Key Responsibilities:

• Develop and oversee daily work plans for each team member.
• Develop and harness each team members’ skill to achieve the team target
  Organize periodic team marketing activities.
• Prospect and obtain necessary approvals for new markets/mandates.
• Conduct KYC on each customer introduced to the business by any team member.
• Aid team members in closing sales with difficult but willing prospects
• Assists management with hiring processes and new team member training/onboarding.
• Develops strategies to promote team member adherence to company regulations and performance goals.
• Conducts team meetings to update members on best practices and continuing expectations.
• Generates and shares comprehensive and detailed reports about team performance, mission-related objectives, and deadlines.
• Ensures company brand materials and physical working spaces meet and exceed company presentation standards.
• Provides quality customer service, including interacting with customers, answering customer enquiries, and effectively handling customer complaints
• Supports team manager and performs management duties when business manager is absent or out of office.
• Manages inventories and stock, including keeping detailed records of inventory use and sales, and advising management on ordering where necessary.
• Provide direction and clarify responsibilities for team members.
• Communicate effectively with team members and ensure that they are accurately and promptly informed as required.
• Ensure team cohesiveness and effectiveness within the division. Ensure a seamless handshake with the processes and teams of other divisions.
• Ensure employee engagement within the team.
• Plan, support, evaluate the performance of members of the division.
• Provide development support and equip team members with the knowledge and skills required to perform their job effectively.

Requirements

• Critical Thinking, Problem Solving and Analytical Skills
• Leadership, Influencing and Motivation
• Relationship Management (including collaboration & teamwork)
• Effective Communication Skills
• Change Management
• In-depth Knowledge of Consumer Lending
• Database Management

Benefits

At Credit Direct Finance Company Limited, we value our employees and strive to provide a comprehensive benefits package that recognizes their contributions and supports their well-being. As part of our commitment to a positive work environment, we offer the following benefits:

Competitive Salary: We offer a competitive salary structure that is commensurate with industry standards and recognizes the skills and experience of our employees.

Quarterly Performance Pay: We recognize and reward exceptional performance. Our quarterly performance pay program allows employees to earn additional compensation based on their individual and team achievements.

Transport Subsidy: We understand the importance of accessible transportation for our employees. To assist with commuting expenses, we provide a transport subsidy to help alleviate the financial burden associated with travel to and from work.

Staff Bus: We offer a convenient and reliable staff bus service for eligible employees, ensuring a comfortable and stress-free commute to the workplace.

Hybrid Work: We believe in providing flexibility and work-life balance. Our hybrid work policy allows eligible employees to work remotely for a certain number of days per week, promoting a healthy work-life integration.

13th Month Salary: As an additional financial benefit, we provide a 13th-month salary to our employees. This extra payment, usually received at the end of the year, serves as a bonus and acknowledges their dedication and commitment throughout the year.

Leave Allowance: We recognize the importance of taking time off for rest and relaxation. In addition to annual leave entitlement, we provide a leave allowance to eligible employees, offering financial support during their vacation time.

Profit Sharing: We believe in sharing our success with our employees. Through our profit-sharing program, eligible employees have the opportunity to receive a share of the company's profits, providing an additional incentive for their dedication and hard work.

These benefits are designed to support our employees' financial well-being, work-life balance, and professional growth. We continuously review and enhance our benefits package to ensure that it remains competitive and aligned with the needs and preferences of our valued employees.