JAPANESE LANGUAGE LEADER

About the role

Day Translations is a global language services company. We are seeking a Japanese Language Leader to support Japanese-speaking clients on an as-needed basis. This is not a full-time role and there is no minimum volume of work; you will be contacted for tasks based on availability.

What you'll do

• Act as the point of contact for Japanese-speaking clients when support is needed
• Respond to client questions and requests in clear, professional Japanese
• Communicate with the internal team in English to pass along client needs and updates
• Clarify client requirements, expectations and deadlines
• Maintain courteous, accurate and timely communication in line with Japanese business etiquette
• Flag issues or misunderstandings to the team as soon as they arise

What they're looking for

• Native or near-native Japanese, both written and spoken
• Professional-level English
• Previous experience in customer service, client support or account communication
• Reliable internet connection and own equipment
• Ability to respond within the timeframe agreed for each task
• Comfortable working independently and invoicing as a freelancer

For applicants in Nigeria

• The listing does not specify a timezone requirement; confirm expectations before interviewing
• The listing indicates freelance invoicing; employer status is not stated beyond a non full-time role
• Compensation is paid per completed task with rate agreed individually; no currency or range is stated