Posted · via Kuda’s careers page
First seen today on Kuda’s site
Based in Nigeria, not fully remote. The employer names a city in Nigeria but not the work setup. Plan for office days and confirm in the interview.
Read from the listing itself, not guessed. “Remote” does not always mean any country, so confirm with the recruiter.
Kuda, which means ‘love’ in Shona, is more than a fintech - it’s a movement to make financial services accessible, affordable, and truly rewarding for every African.
Backed by over $100 million from some of the world’s most respected investors, we’re building a smarter alternative to traditional banking - offering seamless money transfers, business banking, and instant access to credit, all through your device.
At Kuda, we don’t just build products - we build people. We share the love in how we collaborate, carry everyone along as we grow, break boundaries to challenge what’s possible, and show up every day committed to doing better.
If you’re driven by purpose, excited by impact, and ready to help redefine the future of finance in Africa, you’ll feel right at home here.
Job Objectives:
based incidents
basic hardware and software problems, and escalating complex issues
to senior staff.
up-to-date with security patches and updates, and assisting with the
deployment of new applications
resolutions in a ticketing system or knowledge base.
and network devices, CCTV cameras, access doors and escalate issues .
removing access for departing employees.
records.
software applications (Microsoft Office suite), and basic networking
concepts
messaging tools.
Responsibilities:
FINANCIAL
PROCESS
● Timely response to issues logged on Jira
● Manage network support personnel and 3rd party vendors to always ensure availability of link to relevant locations.
● Provision of up-to-date information on the IT equipment (Computer/monitor/printer/switches/routers, UPS, Inverters) asset of the bank always.
● Liaise with other Technology units to provide prompt and efficient technical support for all locations.
CUSTOMER
● Support/provide technical support to all Kuda personnel on technology-based incidents
TEAM
● Strong team player, contributing effectively within the unit to drive collaboration and achieve
maximum performance.
Requirements
Benefits
Why join Kuda?
At Kuda, our people are the heart of our business, so we prioritize your welfare. We offer a wide range of competitive benefits in areas including but not limited to:
Ready to apply?
Your application goes straight to Kuda, on their own hiring page.
Kuda is a Lagos-based digital-only bank founded in 2019 by Babs Ogundeyi and Mustapha with a mission to provide free and accessible banking services such as savings accounts, prepaid Visa cards, bill payments, and budgeting tools to individuals primarily in Nigeria and across Africa. It aims to enhance financial inclusion by offering a seamless money app experience for Africans.
Lagos, Nigeria · 201-500 people · Founded 2017 · Series B
Key contacts
4 named people at Kuda, with LinkedIn links.
Outreach hook
Drafted opening line
