Read from the listing itself, not guessed. “Remote” does not always mean any country, so confirm with the recruiter.
About the role
Dangote Group is seeking an IT Support Officer to serve as the frontline troubleshooter for technology. This role owns diagnosing and resolving hardware, software, and network issues across the organization.
What you'll do
Provide timely technical assistance via ticketing systems, chat, or in person
Diagnose and resolve hardware failures, software glitches, OS errors, and connectivity problems
Set up, configure, and maintain computers, servers, printers, and network devices
Provision and deprovision user accounts, manage permissions, and enforce password policies
Install and upgrade software and support application installation and troubleshooting
Generate periodic reports and assist with incident escalation as needed
What they're looking for
Strong knowledge of computer hardware, software, networking, and IT support systems
Proficiency in Windows and common business software, Office 365, and ticketing systems
Solid troubleshooting, analytical, and problem-solving skills
Knowledge of cybersecurity principles, data protection, and IT best practices
Ability to manage multiple tasks, prioritize, and work under pressure
Excellent communication skills and professionalism in dealings with diverse groups
For applicants in Nigeria
The listing indicates eligibility in Nigeria; location shown is NASCON - HO, Nigeria
The listing does not specify timezone requirements or whether the role is remote; confirm during interview
The listing does not state contractor vs employee status; confirm during interview
The listing does not provide pay currency or range; confirm during interview
The listing does not mention visa or work-authorization notes beyond Nigeria eligibility; confirm during interview
Summarized by RemoteWork from the original listing. Always confirm details on the employer’s page.
Ready to apply?
Your application goes straight to Dangote Group, on their own hiring page.
