The Head of Human Capital Management is responsible for leading the HR function within the insurance company, developing and implementing HR strategies that support business objectives. This role oversees talent acquisition, employee engagement, performance management, compensation & benefits, HR compliance, and organizational development to create a high performance culture.
Key Responsibilities:
HR Strategy & Leadership:
- Develop and implement HR strategies that align with the company’s business goals.
- Act as a strategic partner to senior leadership, providing HR insights to support decision-making.
- Lead and mentor the HR team to ensure operational excellence.
- Foster a positive workplace culture, promoting diversity, equity, and inclusion.
Talent Acquisition & Workforce Planning:
- Develop recruitment strategies to attract top talent in the insurance industry.
- Oversee manpower planning to ensure workforce alignment with business needs.
- Implement employer branding initiatives to enhance the company’s reputation as a preferred employer.
- Lead succession planning and talent pipeline development.
Employee Engagement & Culture Development:
- Design and execute employee engagement programs to enhance workplace satisfaction.
- Monitor employee feedback and implement initiatives to improve retention and morale.
- Develop policies and programs that promote a culture of collaboration and high performance.
Performance Management & Employee Development:
- Oversee the performance management system to ensure alignment with business objectives.
- Implement training and development programs to enhance employee skills and career progression.
- Establish leadership development initiatives for future leaders in the organization.
Compensation, Benefits & HR Operations:
- Develop competitive compensation and benefits strategies to attract and retain talent.
- Ensure payroll, benefits administration, and HR processes are efficient and compliant.
- Benchmark industry compensation trends to maintain market competitiveness.
HR Compliance & Risk Management:
- Ensure compliance with labour laws, insurance regulations, and company policies.
- Develop and enforce HR policies to mitigate legal and operational risks.
- Oversee grievance handling and employee relations to ensure a fair and inclusive workplace.
HR Analytics & Reporting:
- Utilize HR data and analytics to support workforce planning and decision-making.
- Generate reports on HR metrics, including turnover rates, employee satisfaction, and diversity statistics.
- Provide insights and recommendations to improve HR processes and employee experience.
Requirements
Requirements
Education and Professional Certification
- First degree in Human Resource Management, Psychology, Business Administration, Social Sciences, or a related discipline.
- Master’s degree in HRM, Industrial Relations, or an MBA is an added advantage.
- Membership of the Chartered Institute of Personnel Management of Nigeria (CIPM) is required.
- International HR certification (SPHRi, CIPD Level 7, SHRM-SCP) is an added advantage.
Experience
- Minimum of 10 years’ progressive HR experience, at least 7 of which must be within the Nigerian insurance or financial services sector.
- Demonstrable experience building and managing workforces across core insurance functions: underwriting, claims, actuarial, reinsurance, risk and compliance, and retail or agency distribution.
- Exposure to Board and Board committee reporting, preferably in a NAICOM regulated entity.
Competencies
- Strategic thinking with the ability to translate business plans into workforce plans.
- Strong executive presence and credibility with the MD/CEO, Board, and regulators.
- Change management and organisational design capability.
- Employee relations and negotiation skills.
- Data driven decision making and clear reporting.
- High integrity, discretion, and sound judgement.
- Commercial awareness and relationship building ability (relevant to the business generation target).
