Employee Relationship Consultant

About the role

Atlas HXM is a global workforce platform focused on compliant HR services. This role owns delivering high quality HR support and complex case management for a defined region, partnering with Payroll, Benefits and Legal to ensure compliant outcomes.

What you'll do

• Manage and resolve complex or escalated HR inquiries across the employee lifecycle
• Own issue resolution with timely, high quality outcomes and maintain case documentation
• Provide guidance on non standard HR scenarios aligned to company policies
• Apply country specific employment laws and internal policies for the supported region
• Collaborate with Shared Services, Payroll, Benefits and Legal teams to address complex matters

What they're looking for

• 3-5+ years in HR operations, shared services, or employee lifecycle support
• Experience managing complex HR cases in a multi country environment, broad African country experience required
• Strong understanding of regional employment practices and compliance fundamentals
• Proficiency with HR systems and case management tools
• Professional working proficiency in the primary language(s) of the supported region

For applicants in Nigeria

• The listing indicates eligibility in Nigeria but does not specify time zone requirements; confirm during interview
• Role is described as regionally aligned across Africa; no explicit hire country restriction beyond Africa; confirm work authorization at interview
• The listing does not state pay currency or range; confirm compensation details if applicable