Customer Success Engineer - EMEA
Posted
Can you do this job from Nigeria?
First seen today
You can apply from Nigeria. The listing names Nigeria directly.
- Where it can be done from
- 12 countries, including NigeriaPosting says: “Remote - 22 countries”
See all 12 countries
Nigeria, UK, Germany, France, Spain, Portugal, Netherlands, Poland, Ireland, Israel, Kenya, South Africa
- Working hours in Lagos
- No hours requirement stated
- Pay
- Not posted
Read from the listing itself, not guessed. “Remote” does not always mean any country, so confirm with the recruiter.
About the role
Cyolo provides a full‑stack Secure Connectivity Platform that unifies remote privileged access and zero trust microsegmentation. This role acts as a trusted technical partner after sale, owning technical guidance, troubleshooting, and enablement to help customers realize value from Cyolo’s solutions.
What you'll do
- Serve as the primary post‑sale technical contact and trusted advisor for customers
- Collaborate with Customer Success Managers to understand goals, workflows, and environments
- Guide onboarding, integration, configuration, and product adoption activities
- Provide proactive technical recommendations to drive usage and maturity
- Troubleshoot complex issues and coordinate with cross‑functional teams for resolution
What they're looking for
- 3+ years in a customer facing technical role such as Customer Success Engineering or Solutions/Implementation Engineering
- Strong understanding of on‑premises and cloud technologies, IAM, operating systems, networking, and third‑party integrations
- Excellent communication and relationship skills with ability to explain technical concepts clearly
- Experience working cross‑functionally with Product, Engineering, Support, Sales, and Customer Success
- Ability to manage multiple customer priorities and deadlines in a fast paced environment
For applicants in Nigeria
- The listing states a remote capability across many countries including Nigeria; but verify timezone expectations during interview
- Timezone expectations are not explicitly defined in the listing; confirm during the interview process
- The listing does not specify contractor vs employee status; confirm during interview
- The listing does not state pay currency or range; confirm during interview
- The listing does not mention visa or work‑authorization notes; confirm during interview
Source: Himalayas
Summarized by RemoteWork from the original listing. Always confirm details on the employer’s page.
Perks & benefits
What this listing says it offers, and who each perk covers. Perks limited to US or EU employees often do not reach contractors or people hired through an employer of record, which is how many hires from Nigeria are paid.
