OpenCustomer Engineer (Arabic speaking)
Posted
Can you do this job from Nigeria?
First seen today
You can apply from Nigeria. The listing names Nigeria directly.
- Where it can be done from
- 12 countries, including NigeriaPosting says: “Remote - 21 countries”
See all 12 countries
Nigeria, US, Canada, UK, Germany, France, Spain, Portugal, Netherlands, Poland, Ireland, Brazil
- Working hours in Lagos
- No hours requirement stated
- Pay
- Not posted
Read from the listing itself, not guessed. “Remote” does not always mean any country, so confirm with the recruiter.
About the role
Open .cx is an AI customer experience platform that automates support, outbound, sales, and customer understanding for enterprises. The role owns being the technical bridge to enterprise customers, engaging directly with them, and shipping fixes or enhancements in our Node.js and TypeScript codebase while focusing on prompt engineering.
What you'll do
- Serve as the primary technical point of contact for enterprise customers
- Lead onboarding, setup, configuration, and integrations with tools like Zendesk, Intercom, and HubSpot
- Diagnose and resolve complex issues in live customer environments
- Ship code fixes, integration enhancements, and small features in Node.js and TypeScript
- Collaborate with Product Engineering to share context and prioritise work
- Develop deep knowledge of AI agents and prompt engineering to advise customers
What they're looking for
- Native or professional fluency in Arabic (spoken and written)
- 2-3+ years of software engineering experience with Node.js and TypeScript
- Hands-on experience with AI agents and prompt engineering
- Previous customer-facing technical work in a SaaS environment
- Understanding of helpdesk APIs such as Zendesk, Intercom, HubSpot, etc
- Excellent English communication for video calls with enterprise stakeholders
For applicants in Nigeria
- The listing states eligibility but also lists a broad remote location; confirm詳細ly if Nigeria is eligible before applying
- Ability to work with customers across US, EU, MENA and GCC time zones; timezone expectations are not explicitly bounded to Nigeria
- The listing does not specify contractor vs employee status; confirm during interview
- Pay currency/range is not stated; confirm compensation details during interview
Source: Himalayas
Summarized by RemoteWork from the original listing. Always confirm details on the employer’s page.
Perks & benefits
What this listing says it offers, and who each perk covers. Perks limited to US or EU employees often do not reach contractors or people hired through an employer of record, which is how many hires from Nigeria are paid.
