MadiffConversational AI Consultant Developer
Posted
Can you do this job from Nigeria?
First seen today
You can apply from Nigeria. The listing names Nigeria directly.
- Where it can be done from
- 12 countries, including NigeriaPosting says: “Remote - 22 countries”
See all 12 countries
Nigeria, UK, Germany, France, Spain, Portugal, Netherlands, Poland, Ireland, Israel, Kenya, South Africa
- Working hours in Lagos
- No hours requirement stated
- Pay
- Not posted
- Hinted in the posting
- B2B
Read from the listing itself, not guessed. “Remote” does not always mean any country, so confirm with the recruiter.
This is a remote position.
We are looking for a Conversational AI Consultant Developer to support the design and implementation of chatbot and voicebot solutions that automate business processes. The role combines business analysis, conversation flow design, and hands-on configuration of Conversational AI platforms, working closely with business stakeholders and technical teams to deliver scalable AI-driven automation solutions.
Responsibilities
- Gather and analyse business requirements for Conversational AI initiatives
• Identify automation opportunities with business stakeholders and clients
• Design chatbot and voicebot conversation flows and user journeys
• Prepare conversation logic, prompts and process documentation
• Configure Conversational AI platforms includingKore.ai, Microsoft Copilot Studio, Dialogflow, Parloa, Cognigy, ElevenLabsorZowie
• Support API integrations between Conversational AI platforms and enterprise systems
• Configure NLP models, intents, entities and dialogue management
• Support text to speech and voice automation capabilities
• Perform functional, NLP and end to end solution testing
• Identify issues, propose improvements and support successful implementation
• Work closely with Product Owners, Business Analysts, developers and client stakeholders
• Prepare solution documentation and implementation artefacts
Requirements
- Commercial experience delivering chatbot, voicebot or Conversational AI projects
• Practical experience with at least one major Conversational AI platform such asKore.ai, Copilot Studio, Dialogflow, Parloa, Cognigy, ElevenLabsorZowie
• Strong business requirements gathering and process analysis skills
• Experience designing conversation flows and automation logic
• Understanding of NLP concepts including intents, entities, training phrases and dialogue management
• Basic knowledge of APIs and system integrations
• Experience testing chatbot or automation solutions
• Strong communication and stakeholder management skills
• Fluent Polish and English
Nice to have
- Experience supporting German language projects
• Experience in customer service or call centre automation
• Experience with prompt engineering and LLM based conversational AI solutions
• Microsoft ecosystem experience, particularlyCopilot StudioandPower Platform
• Consulting or client facing project delivery experience
Benefits
- Fully remote work model
- Solid, competitive salary
- Work in a multinational environment on international projects
- Comprehensive healthcare
- Long-term B2B contract with a stable project pipeline
Originally posted on Himalayas
Source: Himalayas
