“Comfort and ability to work within Eastern Time (EST/ET) business hours is a requirement for this role.”
Pay
Not posted
Read from the listing itself, not guessed. “Remote” does not always mean any country, so confirm with the recruiter.
About the role
CrucialLogics is a remote IT services company and this role owns bilingual support for French and English users. You will work on deployments and migrations related to the Microsoft stack as part of a global, remote team, supporting both Windows and Mac environments.
What you'll do
Be the first point of contact for users with varying technical skill levels
Provide end to end managed support for Office 365 applications including Exchange Online, SharePoint Online, Teams and OneDrive
Troubleshoot complex Office 365 issues and collaborate with other IT teams
Assist clients with Office 365 migrations, integrations and customizations
Administer and upkeep a Microsoft 365 environment and conduct regular reviews for security and best practices
Deliver trainings and workshops to client staff and stay current with updates and best practices
What they're looking for
Fluent in French and English with strong communication skills
2 to 3 years of experience in a support analyst or end user support role
Experience with Windows 10/11, Mac OS, Microsoft 365, Azure and Intune administration
Knowledge of Entra ID, Windows Server 2012/2016/2019 and Fortigate technologies
Ability to document problems and resolutions and work with users remotely or in person
For applicants in Nigeria
The listing states Worldwide eligibility, so Nigeria is allowed to apply
Comfort with Eastern Time EST/ET business hours is required; confirm if this aligns with your local time
The listing does not specify pay currency or range; confirm during interview
There is no mention of visa or work authorization specifics; confirm during interview
Summarized by RemoteWork from the original listing. Always confirm details on the employer’s page.
Ready to apply?
Your application goes straight to CrucialLogics, on their own hiring page.
CrucialLogics is the top and best-in-class company in Cybersecurity and IT Consulting. We secure your business using your native Microsoft technologies.
