Field Operation Specialist

About the role

The company provides field operations support for drivers, fleet partners and client stakeholders to ensure delivery excellence and KPI achievement. This role owns day to day field operations, reporting, safety and compliance across regional teams and vehicles.

What you'll do

• Lead management of daily field operations to achieve target kilometers and coverage plans
• Coordinate driver scheduling, readiness, training, telemetry onboarding and compliance checks
• Monitor active cars, mapping hours, daily output and resource availability
• Ensure safety, parking, disk handling and equipment guidelines are followed
• Respond to incidents within required SLA timeframes and produce performance reports
• Identify performance gaps, implement corrective actions and escalate risks

What they're looking for

• Strong background in field operations, fleet management, logistics or mapping projects
• Ability to manage and coach remote field teams
• Excellent organizational and analytical skills
• Strong communication and escalation abilities
• Proficiency with spreadsheets, dashboards, telematics and field reporting tools
• Experience with training, performance audits or quality control is a plus

For applicants in Nigeria

• The listing specifies Remote - Nigeria as the location, so this may be suitable for applicants in Nigeria
• The listing does not state a timezone requirement; confirm before interviewing
• Contract terms are described as competitive with KPI based incentives; employment type not explicitly stated