My Own StaffGrowth & Conversion Specialist | Middle-of-Funnel Marketer
Worldwidevia Himalayas · 1w ago
My Own StaffCustomer Success
Posted · via Himalayas
Open worldwide, Nigeria included. No country restriction on this role.
Can you do this job from Nigeria?
First seen today on My Own Staff’s site
- Where it can be done from
- WorldwidePosting says: “Remote - Worldwide”
- Working hours in Lagos
- No hours requirement stated
- Pay
- Not posted
Read from the listing itself, not guessed. “Remote” does not always mean any country, so confirm with the recruiter.
- Location
- Remote - Worldwide
- Salary
- Not listed
- Type
- Full time
- Level
- Mid level
- Team
- Sales
- Apply via
- Himalayas
Customer Success Specialist – SaaS Industry Preferred
Are you passionate about building strong customer relationships and driving retention in a fast-paced SaaS environment? We’re looking for a Customer Success Specialist to help clients maximize our solutions, ensuring long-term success and satisfaction.
What You’ll Do:
Build and manage lasting customer relationships
Develop tailored success plans to drive adoption and retention
Onboard new clients, ensuring a smooth transition from sales
Collaborate with onboarding, sales, and product teams
Advocate for customers, providing insights and feedback
Track key CS metrics (LTV, MRR, Churn, renewals) and drive revenue growth
What We’re Looking For:
✔️ 3+ years in client success, project management, or account management (SaaS preferred)
✔️ Experience with CRMs (Salesforce, ), Zoom, Google Apps, and Slack
✔️ Proven ability to drive customer retention and satisfaction
✔️ Strong organizational skills and ability to manage multiple projects
Originally posted on Himalayas
Listed on Himalayas (himalayas.app). Apply through their link.
Ready to apply?
You will apply on Himalayas, where this role is listed.
