Help Scout
Remote-first customer service software enhancing team collaboration and support.
- Headquarters
- Boston, United States
- Work style
- Fully remote
- Team size
- 101-200 people
- Founded
- 2011
- Stage
- Growth stage
- Total funding
- $52.9M
About Help Scout
Help Scout provides a customer support platform designed to empower businesses to deliver exceptional and human customer experiences. Founded in 2011, the company offers tools such as shared inboxes, AI-powered features, knowledge bases, and detailed analytics to help customer-facing teams collaborate and support customers efficiently. Help Scout operates fully remotely with a team distributed across more than 115 cities worldwide, supporting over 12,000 customers.
Customer SupportSaaSSoftware
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What does Help Scout do?
Help Scout provides a customer support platform designed to empower businesses to deliver exceptional and human customer experiences.
Is Help Scout hiring remotely right now?
Not on RemoteWork at the moment. Help Scout's own careers page has its current openings.
Where is Help Scout headquartered?
Help Scout is headquartered in Boston, United States and was founded in 2011.