How big is Freshworks?

Freshworks has 1001-5000 employees.

How is Freshworks funded?

Freshworks's funding stage is public company. Total funding on record: $400.0M.

What is in the Freshworks company report?

what they actually do, why reach out now, funding and traction, hiring signal, tech stack, key contacts, outreach hook, drafted opening line. The hiring signal and tech stack are free to preview. The full report costs ₦1,500 or €1.50, once.

Freshworks

Q: Where is Freshworks headquartered?

Freshworks is headquartered in San Mateo, United States and was founded in 2010.

Builds AI-powered customer and employee service software.

freshworks.com Careers page

Headquarters: San Mateo, United States
Work style: Hybrid
Team size: 1001-5000 people
Founded: 2010
Stage: Public company
Total funding: $400.0M

About Freshworks

Freshworks provides powerful, AI-enabled cloud service software designed to enhance customer support and employee experiences through scalable platforms. Their product suite includes IT service management, enterprise service management, IT asset management, and incident management. Using AI-driven workflows, Freshworks helps thousands of businesses globally improve service delivery, operational efficiency, and customer satisfaction.

AI SoftwareCustomer Support SoftwareEnterprise Service ManagementIT Service Management

Open roles

Each role is checked for where applicants can be based.

No open roles listed right now

Freshworks may still be hiring. Their careers page has the latest openings.

Open Freshworks’s careers page

Freshworks, quick answers

What does Freshworks do?

Freshworks provides powerful, AI-enabled cloud service software designed to enhance customer support and employee experiences through scalable platforms.

Is Freshworks hiring remotely right now?

Not on RemoteWork at the moment. Freshworks's own careers page has its current openings.

Where is Freshworks headquartered?

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Free preview

Hiring signal

Current listings found include GSI Partnerships Director (London), Senior Manager - Strategic Sourcing (San Mateo), Senior Business Development Manager (Bengaluru), Lead - Account Executive (London), and Product Marketing Manager, AI (San Mateo and Boston). The careers site also showed openings across locations including Bengaluru, Chennai, Berlin, Boston, and San Mateo. These listings do not establish eligibility for applicants based in Africa.

In the full report

What they actually do
The business in plain words, beyond the careers-page pitch.
Why reach out now
The specific reason this is a good moment to get in touch.
Funding and traction
Recent rounds, revenue signals and momentum.
Key contacts
6 named people at Freshworks, with LinkedIn links.
Outreach hook
A recent event you can mention in your message.
Drafted opening line
A first sentence you can adapt and send.