Operations Manager
Worldwide17h ago
Renewals Specialist
Open worldwide, Nigeria included. No country restriction on this role.
Not specifiedOtherMid LevelFull Time
Posted 3d ago
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About the role
Remote Recruitment is hiring a renewals specialist for a UK-based employer, fully remote from South Africa, owning a portfolio of customer renewals. You will manage renewals from notice to close, keeping customers engaged and contracts on track.
What you'll do
- Manage a portfolio of customer renewals from notice to close
- Proactively contact customers ahead of renewal dates
- Identify at-risk accounts and coordinate retention efforts
- Process renewal contracts and update CRM records
- Report on renewal rates and forecasts
- Liaise with sales and customer success on upsell opportunities
What they're looking for
- Experience managing renewals or subscription contracts
- Experience with CRM systems (HubSpot, Salesforce, or similar)
- Comfortable with outbound customer calls and emails
- Strong negotiation and follow-up skills
- Comfortable working UK business hours
For applicants in Nigeria
- The listing indicates worldwide eligibility
- Timezone expectations: UK business hours 09:00-17:00 UK time (11:00-19:00 SAST)
- Contractor vs employee status is not specified
- Pay currency and range: salary listed as R29 000, R32 000 per month
- Visa or work-authorization notes are not stated
Summarized by RemoteWork from the original listing. Always confirm details on the employer’s page.
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Company
Remote Recruitment
Location
Not specified
Department
Other
Experience
Mid Level
Type
full-time