About the role
GiveDirectly Malawi's flagship district transformation program will be led by a Program Manager who owns the overall field-operations process. The role drives enrollment and payment targets and tracks team performance, working with district partners, mobile money providers, and district government counterparts. As the most senior GiveDirectly representative in the district, the PM will synthesize updates on operational health and manage a large, autonomous team.
What you'll do
- Own end-to-end ground operations for enrollment, verification, and payment delivery, setting and tracking quantifiable targets.
- Lead continuous improvement of enrolment processes and the recipient experience.
- Coordinate with mobile money and telecom partners to ensure smooth, secure payment delivery and troubleshoot delays.
- Monitor security and operational risk, coordinate with Internal Audit, and uphold safeguarding standards.
- Lead survey design and updates, use data to track performance, and build program documentation and knowledge materials.
What they're looking for
- Demonstrated success in a high-performance environment with ability to motivate and develop junior staff.
- Strong leadership, communication, organizational, and analytical skills, plus proficiency with Google Workspace.
- At least 4-5 years of management experience, preferably including managers.
- Ability to work independently, identify gaps and risks, and communicate upward about issues and needs.
- Experience overseeing operations tied to a fixed budget; fluency in English; cash transfer programming or humanitarian experience is a plus; comfort operating in rural and urban field environments; master’s degree preferred.
For applicants in Nigeria
- The role is based in Malawi; the listing does not specify Nigeria eligibility. Confirm whether Nigeria applicants can apply or participate.
- The listing does not state a timezone requirement; confirm before interviewing.
- The listing does not indicate contractor versus employee status; verify during discussions.
- The listing does not provide pay currency or range information; verify during interviews.
- The listing does not mention visa or work-authorization details; confirm required permissions if applicable.
Summarized by RemoteWork from the original listing. Always confirm details on the employer’s page.